CoinMarketCap’s analytics portal experiences outage

Users report outages affecting the CoinMarketCap analytics portal. The project team said there was a problem with the API and said that its developers have already resolved it.

We are experiencing some latency in the APIs and our entire engineer team is working on the issue.

Please be patient with us. 🙇 https://t.co/FENq9LOmkx

— CoinMarketCap (@CoinMarketCap) June 14, 2021

Update — We have restored latest pricing! ✌️

Working on historical data.

Brb in a jiffy. 🙇 https://t.co/zRIGpEuk4T

— CoinMarketCap (@CoinMarketCap) June 14, 2021

Some users noted that the service displayed quotes incorrectly for a number of cryptocurrencies. For instance, the price of the stablecoin Tether (USDT) reportedly dropped more than 98% over a 24-hour period—to $0.0151.

For about an hour, the CMC team restored historical data. At the time of writing (14:00 MSK), the portal was displaying quotes correctly.

Update — We have restored latest pricing! ✌️

Working on historical data.

Brb in a jiffy. 🙇 https://t.co/zRIGpEuk4T

— CoinMarketCap (@CoinMarketCap) June 14, 2021

Several users noted that other services, including the Trust Wallet digital wallet and the Crypto.com payment platform app, were also experiencing issues displaying quotes for digital assets.

@CoinMarketCap #Crypto.com @TrustWalletApp ALL had glitches this morning at 4am??? 🚨

— Real Estate Jay (@JayBarrera247) June 14, 2021

In Trust Wallet, which uses the CMC API, outages were confirmed and they stated that client funds are safe. The service interface is also используют Coinbase, Samsung, Opera and other companies.

Just a minor glitch guys. Funds are #SAFU. Price data from @CoinMarketCap is back to normal.

Stay away from scams please.

— Trust — Crypto Wallet (@TrustWalletApp) June 14, 2021

CoinMarketCap and Trust Wallet are owned by the cryptocurrency exchange Binance. The company acquired them in July 2018 and April 2020, respectively.

In 2019, an outage hit CMC, after which Ethereum led the ranking of cryptocurrencies by market capitalization, and users received notifications that Bitcoin’s price had fallen to zero.

In July 2020, the portal placed Binance Coin (BNB) at the top of the DeFi token ranking. After criticism on social media, CMC removed the asset from the list without providing an explanation.