Bybit Denies Deposit Restrictions from Trust Wallet

Cryptocurrency exchange Bybit has denied rumours of issues with deposits from the non-custodial Trust Wallet.

According to Bybit, standard deposit operations are fully available and proceed as usual.

“Bybit continues to fully support deposits from Trust Wallet without any restrictions.”

The exchange team noted that if potential risks or violations are detected, additional checks may be selectively applied to transactions. This procedure aims to enhance platform security and protect user assets.

“Currently, Bybit is developing guidelines for specific wallets, such as Trust Wallet, which may have manual deposit verification restrictions. Our goal is to improve deposit verification efficiency,” added Bybit.

The issue with deposits from Trust Wallet was reported by the Telegram channel Cartesius channel. They shared the story of a trader who had been trading on Bybit for a long time, depositing funds from a verified account on another CEX and from Trust Wallet. The total volume of his transactions exceeded 2.5 million USDT.

“At some point, when attempting to withdraw 10,000 USDT, the exchange froze the withdrawal and requested a security check, asking for a video showing the user topping up their account. He recorded a video with his own Trust Wallet, thus fulfilling all compliance requirements,” reported the channel’s authors.

According to them, the trader also checked the asset’s integrity using AML providers Elliptic and Crystal Blockchain, which showed a 100% absence of risk.

“In response, the exchange’s compliance team could only say that the funds came from Trust, which is not safe, so they advised topping up the account from elsewhere. The block remained,” added the Cartesius channel.

The authors emphasised that the mention of Trust Wallet as the primary reason for the block prompted them to publicise the story. According to their information, about 200,000 USDT in the user’s balance remains frozen.

Separately, Cartesius channel and other experts highlighted that marking Trust Wallet addresses based on the public key is impossible.

Back in the summer of 2024, Bybit announced a thorough review of clients from Russia to comply with sanctions.

In February 2025, Russian users became the main source of traffic for the trading platform, accounting for 29% of total visits.