Users of the hacked cryptocurrency exchange Cryptopia reported receiving emails purportedly from the platform asking them to submit refund requests.
@Cryptopia_NZ Is this email legit? I hope so because I just went through the portal registration process.. pic.twitter.com/h4eXrDSnJX
— Lolerskates (@pubba) December 8, 2020
«We invite you to begin the process of submitting a claim by the account holder of Cryptopia Limited. Registration on the claims submission portal is required so that you can file a claim. Refusing to participate in this process may mean that we will not be able to return your cryptocurrency», the message says.
Some users doubted that the message was sent by representatives of Cryptopia.
I received it too, don’t believe it’s legit, probably this is being carried out by the third party viz, cryptopia rescue, I read about this article through https://t.co/nhYlsLfMkK exchange, I’ll just wait before I take any actions! https://t.co/UeI0TANrKH
— C gandhi (@cgandhi1512) December 8, 2020
Those who clicked the link were asked to answer two of the questions presented. For example, the account holder should report the date of registration on the exchange and the exact balance on the account.
@Cryptopia_NZ What if we don’t remember second activity ? Your portal closed almost 1+years back.
Based on Authenticated email id we should be able to register to liquidate our Crypto, pic.twitter.com/JcZVXpI5Ro— DD (@DDave87) December 8, 2020
Some Cryptopia customers completed the registration process, others reported account blocks.
As of writing, there was no information in the exchange’s official channels about the start of accepting refund requests. On последнее сообщение on Grant Thornton’s site, the auditing firm handling Cryptopia’s liquidation, is dated November 13.
Some clients of the trading platform chose to wait for further confirmation from the auditor. Previously, the company had identified Grant Thornton’s site, as well as the firm’s and the exchange’s Facebook and Twitter accounts, as reliable channels for disseminating information.
Yes, also received the same email. I’ll wait until the official Twitter account posts an update before clicking on anything, just in case.
— Erik (@kurokun) December 7, 2020
In January 2019, the New Zealand cryptocurrency exchange Cryptopia said it had suffered “substantial losses” due to a hack. Estimates vary, but attackers are believed to have stolen assets worth about $16 million at the time of the incident.
In May 2019 Grant Thornton began the liquidation process. In July the firm began assessing losses.
Earlier in November 2020, auditors announced the start of registration of refund requests from Cryptopia users, with a December start date.
Subscribe to ForkLog news on VK!