Nova Poshta offers $7 compensation for burned ASIC miner worth $4,000

The Ukrainian express-delivery company Nova Poshta, which provides express services, lost some customer parcels in a fire. One of the affected customers had cryptocurrency mining equipment worth $4,000 burned.

Data: screenshots from the affected user’s Facebook page. The original post is now deleted.

According to the client, on August 1 he sent an ASIC miner from Zaporizhzhia to Kyiv, but the parcel never reached the recipient. In the waybill he listed the minimum declared value of 200 hryvnias (about $7.50), as such problems had never occurred before. The actual price of the equipment, according to attached screenshots from the online store, is $4,000.

Data: Facebook user’s post. The original post is now deleted.

“The parcel did not reach the recipient. I contacted the hotline. At first I was told that the parcel had disappeared, and after a while they said that the vehicle had burned,” the client wrote.

Nova Poshta explained that the fire occurred in the delivery truck used by the company. They offered to reimburse 100% of the amount declared in the invoice, i.e., 200 hryvnias, and 91 hryvnias of carriage charges.

Data: Facebook user’s post. The original post is now deleted.

The client filed a complaint demanding damages of 110,000 hryvnias (about $4,110). He added that, in such situations, the company does still pay the full amount, but selectively. Nova Poshta forwarded the complaint to the head of the responsible department.

Nova Poshta and the affected user did not respond to ForkLog’s request.

Earlier, a resident of Kemerovo lost over 700,000 rubles in an attempt to buy mining equipment.

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