Ledger Faces Backlash Over Transaction Monetisation Model

Ledger's new multisignature feature faces backlash over transaction fees.

The new multisignature feature in Ledger wallets has sparked a negative reaction from users due to the established base fees.

The Ledger Multisig business solution was introduced alongside the launch of the new Nano Gen5 hardware device. The company also rebranded the Ledger Live app to Ledger Wallet.

The multisig technology is Ledger’s first native coordination system, allowing transactions to be clustered using the backend. Previously, third-party tools like Specter or Sparrow were used.

However, the initial excitement over the technology’s convenience turned to discontent once the fees were revealed. According to the project’s website, in addition to covering blockchain gas, users will have to pay for “service maintenance.”

The fee structure includes two variables:

• a fixed fee of $10 for all transactions (excluding token transfers);
• a dynamic fee — 0.05% of the transaction amount.

Confusion was further compounded by a post from Ledger’s CTO, Charles Guillemet. He wrote that the “best thing” about the update was the “free” Ledger Multisig. He later pointed out a “typo.”

There’s a typo in the tweet above: Multisig is a paid service, as indicated in the doc and announced during Ledger Op3n.

The EVM version of Multisig is built on Safe, but we went much further, adding Clear Signing, Transaction Check, and Trusted Name to make create the security…

— Charles Guillemet (@P3b7_) October 24, 2025

Guillemet added that the fees reflect the cost of maintaining the infrastructure and audits necessary to support the service’s additional security layers.

A blockchain researcher and developer known as pcaversaccio described the company’s tactic as a “cash cow.” He suggested that such an approach could turn multisig users into a source of corporate revenue.

An Avalanche ecosystem developer under the pseudonym Sarnavo added that “trust functionality is now becoming paid access.” He also pointed to the closed code of the Ledger application itself.

“Security should not monetise every transaction,” he emphasised.

Back in July, Ledger announced it would cease software updates for the Nano S hardware wallet due to limited memory.